Terms and Conditions
Thank you for shopping with us. Please find our policies below:
If you have any other questions, please don't hesitate to contact us.
TERMS & CONDITIONS Major Credit Card or Sponsored Debit Card must prepay all products ordered from this website. We do NOT accept COD orders from private consumers, only authorized and approved dealers. For purchasers outside the USA, PayPal is the only accepted payment method. The customer is responsible for any additional charges or fees associated with that COD request. Other payment arrangements to approved distributors and dealer accounts will be accepted and must be paid within established terms with the methods above or approved company check.
All orders are shipped UPS ground by default. Shipping carrier substitutions may be made at our determination in an attempt to reduce shipping costs to the customer, if not already selected within the order process by the customer. Some orders may be drop shipped from alternate locations. Drop shipped orders may be shipped with carrier services other than UPS.
By entering and accepting the order process the buyer accepts responsibility for that order and it's receipt and payment. Credit cards are debited the exact amount shown in the order summary and will be charged
We honor all concerns with the product we sell. We will replace any defective or damaged product that occurs during shipment. Any order placed will be shipped and the customer's’ account debited, no exceptions. Prior authorization by management must be provided for any unusual circumstance and a Return Authorization Number provided to the customer. There are no new returns on electrical items.
We must receive all returns within 30 calendar days of delivery of product. Any product not received within that period will be charged to the Customer until which time product is received.
Orders returned that were shipped for "FREE": The cost of original shipping to you will be deducted from the price of the returned part or parts.
The customer will be responsible for legal fees as a result of any transaction or account requiring legal action or collection by us.
Note: some images used in our site are registered by others and used with permission for display purposes.
Parts Warranty: All genuine Lexus parts have a one year warranty from date of purchase. Any part that fails within the first year must be brought to a local Lexus dealer still installed on the vehicle. The Lexus dealer will inspect and troubleshoot the issue and determine if it is an actual warranty issue. Mylparts.com will only replace a part that fails under warranty, we will not pay any labor claims.